Quickly back in action: repair and maintenance

Despite our high quality standards, not every defect or wear and tear can be excluded. Should a defect occur, we will take care of a repair or find another solution for you as quickly as possible and in an ecologically sensible manner.

Products manufactured and distributed by us stand for high quality standards. Nevertheless, not every fault or wear and tear can be excluded. We therefore aim to repair your appliance as quickly as possible or find another solution for you, provided that this is ecologically and economically sensible.

Commission us to check and repair your appliance, we will repair it and send it back to you as quickly as possible. Simply submit your service order for a check or repair of your device online at any time.

If you have any questions in advance, please contact us and we will check whether and how we can help you.

Loan device

In cases of urgent need, we offer our customers a loan device service. For the duration of the inspection and repair of your device, we will send you - if available - a comparable device, with which you can bridge the functionality of your application. We will provide you with a loan device that you can either return to us or purchase at the end of the loan period.

A loan device can be ordered in the service order and will be sent to you as quickly as possible if it is available.

Placing a service order

You can place a service order here.